Latest news and stuff we like - FLF PRODUCT DESIGN

27th November 2020 — Comments are off for this post.

How do we combine the circular economy with design thinking?

The circular economy is about creating closed-loop systems. It's about using the resources that you have and then creating more value out of those resources.

We need to think about how do we create value in the context of a circular economy. There is a lot of opportunities for design thinking to create value in a circular economy.

There is a lot of opportunity for design thinking in the context of a circular economy. That's why I call it a new paradigm for design thinking.

Published by fay in circulareconomy, CX, DESIGN THINKING, European Union, Future of Work, Innovation, Start-Up, Sustainability

Tags: CE, Circular Economy, Design Thinking, Eu, Innovation

5th March 2020 — Comments are off for this post.

FS & CX. Improve Your Self-Service & Reduce Your CAC.

We are giving away some of our top-performing CX secrets, to shorten the time-to-register, speed up the time-to-first-transaction and reduce call centre costs through better self-service offerings. At FLF, we continuously improve frameworks to integrate BAU and innovation. We know what it takes to get it done right and the pitfalls that can make your FS onboarding a very frustrating customer experience. Turn your CX transformation efforts into value-generating experiences with the Forrester  “CX Transformation Playbook”.  Or talk to one of our financial services experts and find out how we can increase your ROI on CX.

Published by fay in Advertising, AML, circulareconomy, CORPORATE BANKING, CX, Design, DESIGN THINKING, FINANCIAL SERVICES, FINTECH, Future of Work, Innovation, KYC, Onboarding, RETAIL BANKING, UX

1st February 2020 — Comments are off for this post.

GROW YOUR BUSINESS WITH FLF PRODUCT DESIGN

Our Growth Advisors take a birds-eye look at your whole business, then help you connect with the right resources and experts so you can build capability and grow. As part of a national network of people who can help, we’re your first port of call when you want to grow your enterprise efficiently and effectively.

FLF is now part of the Regional Business Partner Network in New Zealand

That means expert growth advisors can take a birds-eye look at your whole business, then help you connect with the right resources and experts so you can build capability and grow. As part of a national network of people who can help, the Regional Business Partner Network is your first port of call when you want to grow your enterprise efficiently and effectively.

The Capability Voucher Funding helps business owners to access business training and coaching services, by providing them with up to a 50% subsidy towards the registered service cost.

The funding is one of the services available through the Regional Business Partner (RBP) Network who employ Growth Advisors to support business owners looking to grow and innovate.

FIND OUT HOW IT WORKS

HOW TO GUID — BUSINESS ELIGIBILITY FOR VOUCHERS